Rory is the Head of Operations for our UK and Ireland operations. With a background in operational service management roles in both the public and private sectors, Rory manages the Operations Team at our Central Office. This includes managing day-to-day franchise operations and administration, and maintaining the good relationships with our external service providers that facilitate the business. He studied French and German at the University of Nottingham and has lived and worked in five countries. His passion for working at the HR Dept comes from the personal level of relationships in an SME network that can so easily be missing in corporate environments.