As soon as I first contacted The HR Dept I knew it was for me – it just felt right. Every day has been fantastic"
Ian Pilbeam – Edinburgh & The Lothians

Jon Loney & Ian Grimshaw

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We work closely with Nash & Co solicitors who provide our franchisees with support on a range of issues.  Nash & Co’s Employment Team, led by Ian Grimshaw, are there to provide advice when, perhaps, a matter becomes very technical or when you simply want someone else to provide a view on a tricky issue.

Due to our close relationship, Nash & Co provide their support at a very reduced rate and they extend this out to our franchisees’ retained clients as well.  As well as employment issues, as a full service law firm, Nash & Co are able to provide support to our clients on all of their business needs, for example commercial acquisitions or commercial property transactions.  Through our close relationship we are able to provided added value to all of our franchisees’ clients by providing access to specialist legal services at highly preferential rates.

Nash & Co are a highly regarded law firm, with the Legal 500 guide to leading solicitors describing their employment team as “very commercially minded” with “vast knowledge”.  By working closely together, we can ensure that our franchisees and their clients get the best advice combined with great value.


Brian Dunk

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Insurance is regulated by the Financial Conduct Authority and while you as a Licensee will not be individually regulated, but you will be able to offer a fully regulated insurance policy under our regulatory umbrella – this will set you apart from other HR service providers.

Straight Solutions Ltd provides initial induction and on going training on employment protection insurance in general and Advice Line Insurance in particular.

The comprehensive Insurance Manual we provide contains all you need to know about administering and selling Advice Line.

And of course, our team is always on hand to provide support in connection with any insurance related issues.  For example, we can provide support relating to claims or potential claims, pricing for new customers, renewals, general queries etc.

Rory Lawton

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Rory is the Head of Operations for our UK and Ireland operations. With a background in operational service management roles in both the public and private sectors, Rory manages the Operations Team at our Central Office. This includes managing day-to-day franchise operations and administration, and maintaining the good relationships with our external service providers that facilitate the business. He studied French and German at the University of Nottingham and has lived and worked in five countries. His passion for working at the HR Dept comes from the personal level of relationships in an SME network that can so easily be missing in corporate environments.

Hope Bowyer

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Hope has joined the Finance team at The HR Dept as the Accounts Coordinator. Hope supports the finance team for both Bristol and Central offices. She has a lot of experience within Administration, gaining NVQs in Business and Administration Level 2 & 3 during A levels and then progressing into finance. She has more than 5 years’ experience working in finance with SME businesses.

Karis Howell

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Karis’ role includes; supporting our network with any general support enquiries, system administration, commercial compliance, documentation management and project co-ordination. Karis has taken on a variety of different roles within her professional career previous to joining us, predominantly working in financial institutions in both Business Management and Customer Service roles. In her spare time, Karis enjoys to go on walks, spend time with her family and cooking


Ellen Titchmarsh

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Ellen is the Business Support Coordinator for the HR Dept. Ellen’s role includes; supporting our network with any general support enquiries, system administration, commercial compliance, documentation management and project co-ordination. With over 7 years of experience working with SMEs, Ellen also brings a wealth of knowledge in customer services, account management and administrative roles.  She has a strong drive for success and a passion for high levels of customer service. In her spare time, Ellen is a keen cook and an ardent camper and theatregoer, but mainly loves spending time with her friends and family.

Matthias Spicer

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After graduating from the University of Chester in 2018 with a degree in Geography & International Development Studies, Matthias joined our operations team as the Business Support Administrator. In the summer of 2019, Matthias became the Business Support Coordinator and as of Autumn 2021 he is now the Business Support Manager. As Business Support Manager for The HR Dept, Matthias manages the operational infrastructure and client support services for The HR Dept franchise network across the UK and Republic of Ireland; with a focus around managing client support services, project management, franchise contract delivery and IT/CRM system development. Matthias has experience in business operations across the commercial, charity, and creative sectors as well as a keen interest in photography and film.

Max Davis

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Max is the Marketing Administrator for The HR Dept. His role is to support the marketing team and our network with their marketing activities. In July 2022, Max graduated from the University of Birmingham with a Business Management Degree and has since worked in a short-term IT project support role. With marketing being an area he is particularly passionate and enthusiastic about, he looks to build on his existing experience with his creative and detailed approach towards marketing activities and projects.

Liana Rae

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Liana manages the marketing function for The Health & Safety Dept, nestled under the umbrella of The HR Dept Group. She crafts and executes marketing strategies and campaigns to increase the recognition and success of The Health & Safety Dept.

HR and health and safety often go hand in hand. Part of Liana’s role is to collaborate between the two companies to enhance their collective value proposition for the diverse range of clients. Liana provides health and safety-focused marketing materials, guidance and support to HR licensees who seek to engage with The Health & Safety Dept to complement their own offering to their clients.

Sam Pardey

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Sam’s role is to manage brand consistency, growth, and strategy for the network, ensuring licensees have the best possible marketing tools and campaigns available to help them achieve success. He has experience working on both sides of the franchise agreement, so understands and appreciates the strong relationships required and the marketing techniques that work best in the franchise industry.