Meet the Team

Nicky is the Finance Manager for The HR Dept. Alongside Lian and Hope, Nicky supports and oversees the finances for central office and the Bristol office. Nicky brings with her a wealth of knowledge with over 20 years of experience in finance and accounting for both large corporate companies and also SMEs.  

Hope has joined the Finance team at The HR Dept as the Accounts Administrator. Hope supports the finance team for both Bristol and Central offices. She has a lot of experience within Administration, gaining NVQs in Business and Administration Level 2 & 3 during A levels and then progressing into finance, she has more than 5 years' experience working in finance with SME businesses.

Rory is the Head of Operations for our UK and Ireland operations. With a background in operational service management roles in both the public and private sectors, Rory manages the Operations Team at our Central Office. This includes managing day-to-day franchise operations and administration, and maintaining the good relationships with our external service providers that facilitate the business. He studied French and German at the University of Nottingham and has lived and worked in five countries. His passion for working at the HR Dept comes from the personal level of relationships in an SME network that can so easily be missing in corporate environments.

After graduating from the University of Chester in 2018 with a degree in Geography & International Development Studies, Matthias joined our operations team as the Business Support Administrator. In the summer of 2019, Matthias became the Operations Coordinator and as of Autumn 2021 he is now the Operations Manager. As Operations Manager for The HR Dept, Matthias manages the operational infrastructure and client support services for The HR Dept franchise network across the UK and Republic of Ireland; with a focus around managing client support services, project management, franchise contract delivery and IT/CRM system development. Matthias has experience in business operations across the commercial, charity, and creative sectors as well as a keen interest in photography and film.

James has joined the operations team as the Operations Administrator in 2020 after graduating from the University of Bristol with a degree in Film & Television. During his studies, he worked in various Customer Service roles, followed by an Administrative role in the logistics industry. As Operations Administrator, James is excited to build a relationship with The HR Dept Licensees and contribute to their ongoing success.