Meet the Team

We are the only HR franchise to have a dedicated central office team, who are there to support our Licensees from the initial set up and ongoing running of their business. The HR Dept is a family business and our support team have been chosen for their specific areas of expertise including operational, legal, finance and marketing.

Sue founded The HR Dept in 2002, two years later franchised the model and grew it into the success it is today. The original Bristol office is now staffed with a team of 15 and the Licensee network covers the whole of the UK and Ireland. Sue is an experienced and commercially aware HR professional she is a great a source of advice and professional support for the network as well as their ever-growing client base.

Mike has been with The HR Dept since the very start and has driven the growth of the brand and its products and services for many years. He was attracted to The HR Dept because for once HR was acting as a business support service and not a hindrance. Mike now oversees the finances of The HR Dept and supports business development.

  Gemma is responsible for the success of the company and its Licensee programme, supporting her team of 12 based in offices in the UK and Australia to take the brand from strength to strength. Before joining the company that her mother founded Gemma worked in a range of roles in marketing and communications, policy development and stakeholder management. She loves working with our network of fantastic HR Professionals helping them to achieve their dreams.

Gareth manages the operational and financial performance of The HR Dept. He is responsible for all support and back-office functions including our partnership arrangements and our portfolio of Value Added Services. Gareth has an extensive background in Operations Management with over 10 years of experience across a wide range of industry sectors. He is very familiar with the pleasures and challenges of building a new business and is looking forward to supporting our licensees through this exciting adventure.

Felicity’s role is to oversee the Marketing strategy of The HR Dept and the recruitment of new HR Professionals to our growing franchise network. Felicity has 10 years’ Marketing and Business Development experience from roles held within the financial services and hospitality sectors. Felicity is also an Associate member of the Chartered Institute of Marketing (CIM). If you want to find out more about The HR Dept, please feel free to get in touch with Felicity directly.